Woman pushing an elder in a wheelchair in a home

Family Caregiving

Caring for a loved one can be one of the most meaningful roles you'll ever have, but it can also be one of the most challenging. That’s why United Way and AARP are collaborating to connect family caregivers to free, confidential support through 211.

Approximately 63 million Americans serve as family caregivers, providing unpaid care for aging parents, spouses, children with disabilities, family members, friends, and neighbors.

Through 211, caregivers can access free, confidential support 24/7 and connect with local resources for housing, food assistance, transportation, utilities, mental health support, and other caregiving needs.

Need Help Caring for a Loved One?

Contact 211 for free, confidential support available 24/7.

Connect with trained Community Resource Specialists who can help you find local resources for caregiving, housing, transportation, food assistance, mental health support, and more.

 Contact 211  

How 211 Supports Caregivers

By The Numbers

Through personalized, one-on-one conversations with trained 211 Community Resource Specialists, caregivers get tailored AARP resources that cover a wide range of topics, along with direct connections to local services. Find AARP caregiving guides, tools and resources for every stage of the caregiving journey.

2.5M

caregivers have received support and access to resources

775K

referrals from 211 for caregiving needs

36M

caregivers have access to the Caregiver Support Program through 211

A Partnership Supporting Caregivers

To help more family caregivers, AARP and United Way Worldwide expanded the Caregiver Support Program in 2026. The program is now available in 32 states and Puerto Rico, making support accessible to an estimated 36 million caregivers.

Caregiving Support Program Locations PDF

Through 211, caregivers can connect with local resources and services, while AARP provides trusted caregiving information and tools. 

Together, these resources help families navigate caregiving challenges and access assistance with housing, food, utilities, transportation, mental health, and more. 

Frequently Asked Questions

  • The Caregiver Support Program, offered by United Way Worldwide and AARP, and helps family caregivers connect to information, resources, and local services through 211 — the 24/7 free, confidential 3-digit helpline. 

    Launched in 2021, this groundbreaking initiative connects family caregivers to essential services for themselves and their loved ones via the 211 helpline and has already helped 2.5 million caregivers connect to the resources and support they need.

  • Through the specialized Caregiver Support Program, caregivers in participating locations can simply dial 211 to connect with trained Community Resource Specialists and receive tailored AARP resources that cover a wide range of topics, along with direct connections to local services, including:

    Local referrals for transportation, food delivery, home safety, respite care, veterans’ benefits, and more
    Support to address the caregiver’s own basic needs, like housing, employment, or emotional support.

  • The program is available in 32 states and Puerto Rico, making support accessible to an estimated 36 million family caregivers and approximately half of the U.S. population. 

    See areas served (PDF)

    Contact 211 or visit 211.org to learn whether caregiver support services are available in your community.

  • For more information about the Caregiver Support Program, visit www.aarp.org/211care. 

    To connect with a 211 specialist, simply dial 2-1-1 or visit www.211.org.

Two women walking down a rural road
Healthy Community

Realities Facing America's Caregivers

America’s 63 million caregivers are holding families together, caring for an adult or a child with a complex medical condition or a disability. Check out these five urgent issues affecting caregiving today and how United Way is stepping in.

Woman giving care to aging adult in wheelchair in her home
Healthy Community

Caregiving Resources in Your State

Caregiving may be one of the most important and challenging roles you’ll ever take on. These guides help you get access to programs and services for everything from health, legal and financial assistance to respite care.