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Press Release

Starbucks Expands Commitment in Underserved Communities in the U.S. in Partnership with United Way

Starbucks plans to operate 100 stores by 2025 in underrepresented neighborhoods across the country as part of the expanded Community Store program, working with non-profits and civic leaders to bolster economic growth

A national partnership with United Way will help enable hundreds of Starbucks partners (employees) to drive meaningful community engagement in and outside of store

Starbucks partners are multiplying their community impact this month with the distribution of 1,000 Neighborhood Grants to local NGOs and support in hundreds of service projects for Martin Luther King Jr. Week of Service

SEATTLE, January 16, 2020 – Five years following the launch of its Community Store Program initiative, Starbucks today announced it will increase its commitment to open 100 Community Stores dedicated to providing economic opportunity in underserved rural and urban communities across the country, an 85 store increase from its 2015 commitment. These stores will focus on hiring locally, creating dedicated space for communities to come together for events and working with diverse contractors for store construction and remodels. The company aspires to complete this goal by 2025.

Starbucks will consider factors such as high youth unemployment, low median household income and population stability when selecting Community Store locations. The company will prioritize developing cafes in economically distressed communities, or Opportunity Zones, with upcoming locations planned for Prince George’s County, MD; Anacostia, D.C.; and Los Angeles, CA.

“We believe it is our role and responsibility to partner with those in the communities we serve to help make a positive economic and social impact,” said John Kelly, executive vice president of Public Affairs at Starbucks. “These stores are successful and it’s time to expand the model. Over the last five years, we’ve seen these Community Stores empower our partners and customers to create meaningful impact that is localized and relevant to their neighborhoods. We’ve learned a great deal from our 14 Community Stores and applied those learnings to how we approach community partnership in more than 8,000 neighborhoods we serve across the country.”

The Community Stores will share several common aspects compared to other Starbucks cafes, including: locations in economically distressed communities; a designated room or space for community events and programming; a partnership with a local United Way chapter to facilitate relevant community programs; a focus on working with diverse contractors for store construction and remodels; and an emphasis on hiring locally.

Since launching the Community Store initiative in 2015, Starbucks has opened 14 stores across the country in Jamaica Queens, NY; Ferguson, MO; Phoenix, AZ; Englewood in the southside of Chicago; east Baltimore; Long Beach, CA; Trenton, NJ; White Center in south Seattle; Miami Gardens, FL; Birmingham, AL; Redbird in Dallas, TX; Bed-Stuy in Brooklyn, NY; New Orleans, LA; and Jonesboro, GA. The 15th store will open in Prince George’s County, MD this spring.

Starbucks estimates its Community Stores have helped:

  • Create more than 300 local jobs and connect young people to education and employment opportunities.
  • Generate more than $59.7 million in indirect economic development created from store construction and over 1,100 indirect jobs.
  • Identify and eliminate barriers to entry that prevent diverse-owned contractors from competing successfully to build stores for the company.
  • Provide 14 community spaces decorated with local artwork that reflects the personality and heart of each community.

To scale the program to 100 locations by 2025, Starbucks will focus on supporting store remodels in addition to new development projects.

As part of Starbucks national partnership with United Way, local United Ways and 211s in targeted communities will work with Community Store partners to create resources and programs for each community from life skills training for youth to mentorship programs and beyond. That includes facilitating activities at the stores that support people in the community, providing Starbucks partners with customized community profiles and resource information and connecting partners with volunteer activities that help create real change in the communities in which they live and work.

“United Way and Starbucks share a commitment to ensuring every person has the opportunity to thrive, and we’re honored to partner with them,” said Suzanne McCormick, U.S. President of United Way Worldwide. “United Way has been connecting people to resources across the U.S. for more than 130 years, and we look forward to deploying United Way’s local expertise and experience to help Starbucks Community Stores make a real difference.”

The Starbucks Foundation Awards 1,000 Neighborhood Grants, Thousands of Starbucks Partners Volunteer in National Service Projects

In addition to today’s news of the Community Store expansion, The Starbucks Foundation also announced it has awarded more than 1,000 Neighborhood Grants, a new giving program that creates local impact and empowers store partners to strengthen relationships with local nonprofit organizations. To date, hundreds of store managers have secured more than $1 million in grants from The Starbucks Foundation for more than 1,000 local nonprofit organizations in all 50 U.S. states and all Canadian provinces.

In addition to these local partnerships initiated by Starbucks partners every day, thousands of store partners have committed to hundreds of local service projects next week across the United States as part of the Martin Luther King Week of Good. In many communities, United Way is facilitating volunteer activities that help improve education, health and financial stability.

To learn more about how our partners are creating meaningful connections and driving positive impact in their communities, visit

About Starbucks
Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with more than 31,000 stores around the globe, Starbucks is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at and 

About United Way
United Way fights for the health, education and financial stability of every person in every community. Supported by 2.9 million volunteers, 8.1 million donors worldwide and $4.8 billion raised every year, United Way is the world’s largest privately-funded nonprofit. We’re engaged in nearly 1,800 communities across more than 40 countries and territories worldwide to create sustainable solutions to the challenges facing our communities. United Way partners include global, national and local businesses, nonprofits, government, civic and faith-based organizations, along with educators, labor leaders, health providers, senior citizens, students and more. For more information about United Way, please visit Follow us on Twitter: @UnitedWay and #LiveUnited.

Media Contact

Southerlyn Reisig
(703) 836-7100 x321