When communities face disaster, United Way plays a key role in helping people from all walks of life rebuild. From ensuring our first responders can act swiftly to leading long-term recovery, United Way has the experience, networks and capacity to address even the most devastating events. United Way's primary role in times of disaster is in long-term recovery, which can take 3-5 years.
In times of disaster and every day, 211 is a community’s go-to resource. 24 hours a day, seven days a week, 211 specialists connect callers with the help they need, from emergency shelter and evacuation information to help with basic needs, like food. During times of disaster, 211 maintains up-to-date information on shelters and other essential resources.
During hurricanes Florence and Michael in 2018, people contacted United Way’s 211 service to ask about food, shelter, evacuation zones, road closures, and other needs.