We measure our success in lives changed. In 2017, we served 61 million people across the globe. From improving the quality of early education in Kentucky, to helping families put food on the table in Milwaukee, to getting students healthier in India, we didn’t back away from the toughest challenges. We did it by forging unlikely partnerships, finding new solutions to old problems and mobilizing the best resources. These stories are testament to the impact communities can make when we come together and LIVE UNITED.
About Us
United Way envisions a world where every community is a strong one, with jobs that can support a family, good schools and a healthy environment. In many communities, we're the only nonprofit building up the cornerstones of education, financial stability and health—and the only nonprofit bringing people together from all walks of life to be a part of local solutions.
A lot has changed since 1887. At the time of our founding, we were a small organization in Denver, Colorado, dedicated to benefiting area health
and welfare agencies. We collected funds for local charities, counseled and referred clients to cooperating agencies, and established emergency assistance grants for cases that could not be referred. In our first year, we raised $21,700 for this greater good. And we created a blueprint for giving that would go on to define United Way as we know it.
Today’s United Way is much bigger and broader in scope. With locations in nearly 1,800 communities— across more than 40 countries and territories— we are serving 61 million people, supporting 2.9 million volunteers and engaging 9 million donors annually, while raising $4.7 billion in the process. Over the years, we have become the vehicle for creating positive change, with a focus on health, education and financial stability. By bringing people, organizations and communities together around a common cause, vision and path forward, we are building a brighter future. But there’s still more to do.
Throughout our history, we have witnessed philanthropy evolve from annual pledge cards to daily giving. We have kept pace by transitioning from a small fundraising federation to a global, social- change organization of community problem solvers. And we are still evolving. This year, we partnered with Salesforce.org to introduce Salesforce Philanthropy Cloud, a revolutionary digital platform that will launch in 2018 and make giving more accessible, easier and effective. It’s just one more way we are helping people maximize their impact. Learn more by visiting www.unitedway.org/philanthropy-cloud.
We’ve come a long way as an organization, but we’re not done innovating. Together, we will usher in a new era of charitable giving and chart a course toward even greater impact. The future of philanthropy is here, and it’s brought to you by United Way.
A Letter From Leadership
While 2017 was a tumultuous year in many ways, around the world individuals and institutions stepped up to help people take on tough problems. And through it all, United Way was there—fighting for every person in every community.
You can point to the future of philanthropy and community-building in one stark example from 2017: the Cajun Navy. When Hurricane Harvey hit Texas in August, flooding towns across the southern and eastern parts of the state, people’s homes and lives disappeared underwater. Volunteer organizations, including United Way, raced to the rescue. We were joined by men and women from nearby Louisiana, many of whom arrived with their boats to assist search-and-rescue efforts.
“I was young during Hurricane Katrina, and I know how it feels to lose everything,” Jordy Bloodsworth, a Baton Rouge resident, told The Washington Post. “So, being able to help others going through this situation that I have experienced, there’s no way—no way—I could pass up helping.”
Pitching in to help neighbors, whether they live one street, one state or one country away, is critical to building stronger communities. While 2017 was a tumultuous year in many ways, around the world individuals and institutions stepped up to help people take on tough problems. And through it all, United Way was there, fighting for every person in every community—from hurricanes in the United States to floods in India.
In the past, building a stronger community depended upon institutions leading the way. If a community lacked affordable housing, for example, government, nonprofits and local business would work together to ensure it. This model, of which United Way is a champion, will always be integral to solving community problems. But the world is getting bigger and more connected, and the balance of power in philanthropic circles is shifting to take individuals’ agendas and preferences into greater account. Institutions remain powerful, but individuals are growing in influence. United Way must lead the way to serve both.
Due to changing forces in technology and increased globalization, people today possess greater knowledge and power—and they increasingly demand that their leaders act. If leaders don’t, individuals will move forward themselves.
Hurricane Harvey is a great example of that. While local authorities in Texas were looking for people who could help navigate the floodwaters, the Cajun Navy responded immediately. They pulled hundreds of people from the water and helped them begin rebuilding their lives.
Moving forward, solutions to our greatest challenges will be realized when individuals and institutions work together. Organizations like United Way must give people platforms to connect, advocate and act, just like the Cajun Navy did in Texas. We are boldly and proudly pursuing this vision to ensure more people are empowered to make a difference by bringing our resources to bear whenever and wherever they are needed.
This annual report highlights those people and resources. From San Francisco to Shanghai, we recognize those who stepped up in 2017 to positively impact communities and lives. None of what we accomplished this year would have been possible without our many donors, partners, volunteers and advocates, and we’re immensely thankful for their support. Improving our society will take collaboration. It will take innovation. And it will be driven by people who are empowered and prepared to strengthen their communities. We look forward to the challenge.
United we fight. United we win.
Punit Renjen Chairman, Board of Trustees
Brian A. Gallagher President and CEO
Our Worldwide Network
For almost 130 years, United Way has been a unifying force that brings together community leaders, organized labor, faith-based groups, corporations, nonprofit organizations and governments. Together, we create sweeping change that benefits entire communities, in your backyard and around the world.
Impact by the Numbers
United Way serves 61 million people each year, and is engaged in nearly 1,800 communities across 40+ countries and territories.
Childhood Success$255,777,295 invested
1,644,745children enrolled in high-quality early childhood programs
77%of children are academically proficient by end of kindergarten
607,008children received literacy support
Youth Success$215,263,854 invested
90%of youth graduated high school on time
2,482,042youth participated in out-of-school time programs and/or received individualized support
82%of youth earned passing grades in core subjects
Economic Mobility$228,213,898 invested
1,372,535individuals accessed affordable housing, financial products, and services
468,054individuals received job skills training
64%of individuals increased their wages
Access to Health$249,310,113 invested
3,565,353individuals participated in physical activity and/or healthy food access/nutrition programs
77%of youth/adults avoided or reduced risky behaviors
97,752of babies had healthy birth outcomes (e.g. reach full term, first birthday and healthy weight)
United We Fight
Every day, and in all corners of the world, communities struggle with obstacles that are difficult to face and too hard to ignore. Illiteracy. Homelessness. Addiction. Local issues that require local solutions.
But there is hope. There’s United Way. We are the problem solvers, the hand raisers, the game changers. We surround a community’s most critical problems—and we fight.
In a matter of months, life changed for millions. From Houston to Haiti, the Caribbean to California, people were bound by shared grief. Pitching in to help neighbors, whether they live one street or one country away, is critical to building strong communities. Read more
A Future without Human Trafficking
United Against Substance Abuse
Our Work
Now more than ever, people need help and hope. United Way offers both through its programs and services, while connecting communities with critical resources and delivering solutions at scale. We are a global vehicle for volunteers, donors and advocates who seek to change lives and strengthen communities through service, collaboration and impact.
Financial Stability
We’re fighting to ensure that every person, in every community, has the resources and opportunities they need to build a stronger financial foundation for themselves and their families.
When it comes to accessing health services, a person’s zip code should never be a barrier to improved health. Yet for many, that’s a daily reality. Read more
Making a Mark
At United Way, we mobilize the caring power of communities and work with partners to create permanent and positive change. From helping military veterans get back on their feet and nurturing character development in the classroom, to recognizing local heroes who are making a mark, we are strengthening communities from the inside out.
Through our programs, products and services, we are making a mark on communities around the world and the lives of those who live there. Read more
Partnering to Build Career Pathways
Character Development through a Digital Lens
Leading the Charge
We’re galvanizing people to fight for policies, programs and funding that improve education, financial stability and health for individuals and communities. But we can’t do it alone—change doesn’t happen without you.
The whole community benefits when working people can turn their financial tightrope into a stable pathway to success. Read more
MAKING WAVES WITH WOMEN UNITED
YOUTH LEADERSHIP IN ACTION
Our Supporters
Every day, we strive to create permanent and positive change in communities around the world—but we can’t do it alone. Thanks to the generous support of our volunteers, donors, partners, philanthropic leaders and other influencers, we are able to give back so that others can get ahead.
THE POWER OF PARTNERSHIPS
For 130 years, United Way has been partnering with companies across the globe to help them realize their employee-engagement efforts and achieve their social responsibility goals. We help companies change the lives and communities of their employees every day. Read a few impact stories.
Our Corporate Partners
Each year, we work with more than 60,000 corporate partners to create lasting solutions for local impact. The companies listed here are members of our Global Corporate Leadership program.* These companies—along with their employees—contributed nearly $1 billion and volunteered countless hours this year in service of their communities. We thank them for their support.
*Criteria for membership in the Global Corporate Leadership program includes (but is not exclusive to) running a workplace campaign at multiple sites, raising at least $2.5 million per year and contributing at least 50 percent of funds raised directly to United Way.
United Way proudly recognizes the extraordinary generosity of this philanthropic leader. Read more
WHEN PASSION MEETS PURPOSE
Every so often, an individual comes and revolutionizes philanthropy; a leader whose passion and vision creates positive and permanent change. We are honored to recognize the enduring contributions of Dr. Thomas “Tommy” F. Frist, Jr., founder of the Alexis de Tocqueville Society, a vehicle for community transformation that has generated more than $10 billion to date.
A former chairman of the United Way of America Board of Governors, Tommy has long been an advocate of service and the common good. His vision to create a society of philanthropic community leaders who unite and address the needs of the most vulnerable was realized in 1981 when he launched the Tocqueville Society as Campaign Chair of United Way of Metropolitan Nashville. Seeing the need to make a mark beyond his hometown—and to bridge a giving gap—Tommy spent the next few years inspiring peers to give at a level that was consistent with their means.
Before long, Tommy had established a Tocqueville presence in six more cities, and in 1985, oversaw its inception in United Way of America. Today, the exclusive society boasts 25,000+ members in 400+ societies around the world, and is one of the premier destinations for individual philanthropy. Under Tommy’s leadership, the Tocqueville Society has become a multi- generational movement that encourages individual giving, one through which people can build their own legacy.
Since its founding, the Tocqueville Society has improved countless lives and strengthened hundreds of communities. None of this would have been possible without Tommy’s unwavering vision. As the first recipient of the United Way Lifetime Achievement Award, and a member of the $10 Million Dollar Roundtable, Tommy and his wife, Trish, have contributed generously to the endowments of United Way Worldwide and United Way of Metropolitan Nashville, resulting in years of organizational excellence.
As we recognize Tommy’s contributions, we also acknowledge the 50th anniversary of HCA Healthcare, a company he founded with his father, Dr. Thomas F. Frist, Sr., and Jack C. Massey. Tommy’s leadership is reflected in HCA’s corporate culture of giving, which has more Tocqueville Society members—133 and counting—than any other company in Nashville. Tommy is also the founding director, and currently the chairman, of The Frist Foundation, which supports organizations that are involved in arts and culture, youth leadership training, community development and civic affairs.
Tommy’s leadership remains a benchmark in philanthropy, and its catalytic effect will be felt for years to come. His considerable work with the Tocqueville Society, board leadership, personal contributions and advocacy has vastly strengthened United Way, while increasing the value of, and possibilities for, giving in communities everywhere. Thank you, Tommy, for raising the philanthropy bar.
Leadership Spotlight
United Way USA Board of Trustees
The United Way USA Board of Trustees is charged with providing oversight on matters related to—and specific to—the network of United Ways in the United States. Its responsibilities include U.S. membership issues, public policy, community impact, resource development and U.S. Board development.
CHAIR OF THE BOARD
James Bullard President and CEO
Federal Reserve Bank of St. Louis
KATHERINE QUINN Vice Chairman and Chief Administrative Officer
U.S. Bancorp
AT-LARGE BOARD MEMBERS
Marc Bluestein Founder and President
Aquarius Sports Entertainment
Anthony Carter Retired Vice President of Global Diversity & Inclusion, Chief Diversity Officer
Johnson & Johnson
Jose Cecin President
Pinnacle Wireless USA, Inc.
Cynthia Figueroa Commissioner
Philadelphia’s Department of Human Services
Mary Ellen Garrett Wealth Management Advisor of The Garrett Group
Merrill Lynch Global Wealth Management
Tefere Gebre Executive Vice President
AFL-CIO
Donn Grimm Retired Principal Vice President
Bechtel Infrastructure
Michael Hsu President and Chief Operating Officer
Kimberly-Clark Corporation
SUSAN SOMERSILLE JOHNSON Corporate Executive Vice President and Chief Marketing Officer
SunTrust Banks, Inc.
Neeraj Mehta Executive Vice President of Strategy and Business Development
Synchrony Financial
Mary Cathryn Ricker Executive Vice President
American Federation of Teachers
Fredric Rolando President
National Association of Letter Carriers
Byron Spruell President of League Operations
National Basketball Association
EMERITUS BOARD MEMBER
William H. Gates, Sr. Co-Chair
Bill and Melinda Gates Foundation
United Way Worldwide Board of Trustees
The United Way Worldwide Board of Trustees has fiduciary oversight of United Way Worldwide, and is responsible for overseeing the business affairs of the organization.
CHAIR OF THE BOARD
Punit Renjen Chairman of the Board
Deloitte Touche Tohmatsu Limited
SECRETARY OF THE BOARD
Chul-Hee Kang Dean and Professor of School of Social Welfare
Yonsei University
TREASURER AND CHAIR, FINANCE COMMITTEE
Phillip N. Baldwin President and CEO
The Citizens Bank
CHAIR, AUDIT COMMITTEE
Rodney E. Slater, Esq. Partner
Squire Patton Boggs
CHAIR, EXECUTIVE COMPENSATION COMMITTEE
JOHN LECHLEITER Chairman Emeritus
Eli Lilly and Company
CHAIR, MEMBERSHIP ACCOUNTABILITY COMMITTEE
Wayne Wouters Strategic and Policy Advisor
McCarthy Tétrault
CHAIR, GOVERNANCE COMMITTEE
Dr. Juliette Tuakli CEO and Chief Medical Officer
CHILDAccra
CHAIR, RESOURCE DEVELOPMENT
Jean-Claude Gruffat Managing Director
Galileo Global Advisors
CHAIR, BRAND STEWARDSHIP
John J. Dooner, Jr. Chairman
The Dooner Group
AT-LARGE BOARD MEMBERS
James Bullard President and CEO
Federal Reserve Bank of St. Louis
Luis Javier Castro Founder and Managing Partner
Mesoamerica
ANTHONY EARLEY Executive Chair of the Board, Retired
PG&E Corporation
MARIAME McINTOSH ROBINSON President and CEO
First Global Bank Limited
HU SHULI Publisher
Caixin Media
Richard Trumka President
AFL-CIO
United Way Worldwide and Subsidiaries Consolidated Statements of Financial Position
As of December 31, 2017 (In USD Thousands)
2017
2016
Assets
Current assets
$ 93,798
$ 71,790
Custodial assets
8,193
4,880
Total assets
101,991
76,670
Liabilities and Net Assets
Liabilities
Current liabilities
29,231
31,106
Custodial liabilities
8,193
4,880
Total liabilities
37,424
35,986
Net Assets
Without donor restrictions
39,701
26,805
With donor restrictions
24,866
13,879
Total net assets
64,567
40,684
Total liabilities and net assets
101,991
76,670
Revenue
Membership support, net
30,093
31,391
Contributions
134,764
67,729
Other revenue
10,034
10,406
Total revenue
174,891
109,526
Expenses
Program expenses:
Donor Advised Giving
76,811
57,515
U.S. Network
17,951
8,816
Impact, Strategy and Innovation
15,413
14,199
Brand Strategy and Marketing
10,448
9,800
International Network
7,109
6,614
Investor Relations
6,077
5,993
Other Program Expenses
5,800
7,354
Total program expenses
139,609
110,291
Support services:
General and administrative
5,448
5,149
Fundraising
2,272
2,368
Total support services
7,720
7,517
Total operating expenses
147,329
117,808
Change in net assets from operations
27,562
(8,282)
Non-operating adjustments to net assets*
(3,680)
2,151
Change in net assets
23,882
(6,131)
Net assets beginning of the year
40,684
46,815
Net assets end of the year
$ 64,566
$ 40,684
*Reflects increased pension obligations based upon current actuarial analysis.