Rachel Krausman is the Senior Director for 211 at United Way Worldwide. She leads a team that supports the 211 network in the U.S. and Canada, a free, confidential service available 24/7 to connect individuals in need with local resources and programs that can help. 211 assisted people with over 14 million requests for assistance in 2017 and is a critical piece of United Way’s fight for the education, health, and financial stability of every person in every community. Prior to joining United Way Worldwide in 2017, Rachel led youth disaster preparedness education for the American Red Cross and was part of the leadership team that launched the organization’s national Home Fire Campaign to reduce deaths and injuries from home fires. Rachel has also been a dedicated volunteer and fundraiser for the American Foundation for Suicide Prevention for the past 15 years, since losing her uncle to suicide in 2003. She is passionate about reducing the stigma surrounding mental illness and reducing the suicide rate in the U.S., particularly among adolescents and college students.