Outcome Measurement Resource Network Outcome Measurement: Are You Making a Difference? (2000; 94-minute video) First presented as a live PBS broadcast, this introduction to outcome measurement offers a framework to help programs identify outcomes for their services and shows how programs can use outcome data to increase service effectiveness. Staff of four human service agencies describe challenges they faced in implementing outcome measurement and how it has paid off. Accompanying materials--a facilitator's guide, a 45-page participant's guide that includes an assessment tool to track outcome measurement progress, and related readings--enable the video to be used as part of a 2- to 3-hour workshop with interactive activities.
To order, contact United Way Store at 800-772-0008 (toll-free U.S.) or 703-212-6300. Item No. 0190. Price: $250 (plus shipping and handling).
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